ChatGPT: The Talk of the Town – Weighing its Pros and Cons

Yash Topiwala, Computer Science Student (Photo Supplied)

Dr Malini Yugendran

Auckland, February 8, 2023

“ChatGPT is a valuable resource that has a range of potential uses in our tech-driven society. Instead of resisting technology, universities should embrace it and provide students with opportunities to learn how to utilise it effectively. This will allow us to not only take advantage of its benefits but also deepen our understanding of it,” said Venessa Yaz (name changed to provide anonymity), a University of Auckland BSC student.

ChatGPT has been the Buzz word in the field of AI, revolutionising the way we interact with technology. Indian Newslink explicates this phenomenon and tasks it to write a love poem.

ChatGPT (Photo Unsplashed)

What is ChatGPT?

ChatGPT is a highly advanced language model developed by OpenAI, a leading AI research institute. It is part of the GPT series (Generative Pretrained Transformer), using a vast language corpus to generate text, making it one of the most comprehensive language models available.

Harvard research

The December 2022 issue of the Harvard Business Review claims that this new model is far more effective than earlier iterations of the system. According to the review, this model is regarded as a “tipping point” for AI. It states that companies that recognise its importance and take the appropriate action will benefit significantly.

OpenAI- a leading AI research institute (Photo Unsplashed)

What does ChatGPT do?

ChatGPT boasts language capabilities, including text production, question answering, summarizing, and translation, all with a high degree of accuracy.

Auckland University of Technology’s Computer Science student Yash Topiwala said, “I think ChatGPT is a really useful tool that will speed up many processes, especially search engines. Search engines like Google, and creative tools like Word and lyric writing apps, will be more efficient in providing people with the information they want, and it will be much more tailored to what they need, and (hopefully) without invasion of personal information.”

Technology is part of every office. (Photo Unsplashed)

Should Universities ban ChatGPT?

In the educational realm, universities are grappling with the question of whether or not to embrace ChatGPT.

Auckland University of Technology’s Computer Science student, Kishan Kutty Yugendran said, “Universities should embrace ChatGPT and other AI programs as they will increasingly become a part of our technology landscape. Distinguishing between AI-generated writing and human writing will become increasingly challenging, making it important for universities to integrate them into the classroom and normalise their use while setting boundaries such as prohibiting their use in assessments.”

ChatGPT can be a helpful tool for students who have trouble expressing their ideas. ChatGPT can assist in question answering, summarisation, and text generation, making it a valuable resource for students who need to perform these types of tasks.

However, it does have drawbacks: Plagiarism is one of the major worries since students can be enticed to copy and paste the generated material as their own, which could have serious repercussions.

A deeper grasp of the material may not necessarily result from depending entirely on ChatGPT’s generated text, and students may lack critical thinking and independent learning skills if they grow overly reliant on the model.

Kishan added, “I see ChatGPT as a useful tool to enhance creativity and writing skills, but I also believe in preserving the authenticity of one’s own writing. While I think it can be helpful in generating ideas and text, it should not be used to produce a final product for academic purposes.”

Today’s students are required to have a laptop. (Photo Pexels)

Corporate Usage

Corporations are now using ChatGPT for a variety of tasks, including customer service, information retrieval, and content generation.

In customer service, ChatGPT can handle a high volume of customer inquiries in real time, providing quick and accurate responses. This allows companies to enhance their customer experience and improve their response time.

In information retrieval, ChatGPT can be used to quickly find and present relevant information to users, reducing the time it takes to find answers.

For a content generation, ChatGPT can generate articles, create product descriptions, and generate reports.

Some of the popular companies that are utilising ChatGPT include Microsoft, Amazon, and Google. Microsoft is using ChatGPT to enhance its virtual assistant technology, Cortana, and provide users with more accurate and helpful responses.

Amazon is using ChatGPT in its customer service division to provide instant support to its customers and resolve their queries more efficiently.

Google is using ChatGPT to enhance the accuracy and relevance of its search results and provide users with more personalised information.

Kishan Kutty Naarayan, Auckland University of Technology Student (Photo Supplied)

ChatGPT writes for Indian Newslink

ChatGPT was tasked to write an ode to Romeo and Juliet -bearing in mind that this is Valentine’s month, and this is what it produced:

Verona’s tale, of love so true,

Romeo and Juliet, hearts askew.

With passion burning, day and night,

Their love was strong, despite the fight.

 

They met by chance, beneath the moon,

And in a moment, love took bloom.

Forbidden love, with nothing won,

Yet their hearts beat as one.

 

Their love was pure, a shining star,

A beacon of hope, from near or far.

Together they stood, through joy and pain,

Never to part, till death did claim.

 

So in this tale, we see once more,

That love endures, forever more.

A story told, from age to age,

Of Romeo and Juliet, forever sage.

ChatGPT, will it be the tool that bridges the gap between human and artificial intelligence?

Dr Malini Yugendran is an Indian Newslink Reporter based in Auckland.

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