Venkat Raman –
venkat@indiannewslink.co.nz
If you were to meet Ajay Kumar, Managing Director, Global Finance (formerly known as Global Financial Services Limited), you would think that he has no other work except to attend to your mortgage and insurance needs.
If you are one of those persons who can meet him only after 7 pm or on weekends, you would again believe that you are his only customer.
Attention to details, comprehensive documentation, a complete history of every customer and ‘performance record’ are the wonts of the man who has brought the company from its ‘single garage’ obscure accommodation to a double-storey, double-office building in Airport Oaks in 17 years through dedication and hard work.
These qualities were once again manifest in two new awards that he received in the past two months (or shall we say, since we wrote about him?), both from high-ranking, credible and large commercial organisations of New Zealand.
Deloitte Fast50
The first honour was the ‘Fastest Growing Mature Business in Auckland and Upper North Island Award’ presented by Deloitte (under its ‘Fast50 Award Scheme’) at a ceremony held at Queen’s Wharf in Auckland on September 21, 2016.
The Award recognises businesses that are 15 or more years old recording the highest rate of growth and according to available information, high growth companies in finance, travel and tourism, education, retail, manufacturing and technology are among the entrants.
Global Finance was the only mortgage and insurance advisor to win the Award this year, testifying what we wrote in our August 1, 2016 issue: “The value of mortgage finance arranged by the Company during the past financial year alone was an impressive $831 million, accounting for more than 40% growth over the previous year. Accounting for 115 bank holidays during the year, the total amount arranged as mortgage loans works out to $3.4 million per day, a feat that would certainly be a record in New Zealand.”
Top ASB Award
A week later, on September 28, 2016, Mr Kumar received the ‘Number One Broker for New Money Advanced Award’ (for the period covering July 1, 2015 to June 30, 2016) from ASB Bank at a function held at the Red Elephant Restaurant in New Market, Auckland.
ASB General Manager (Business Banking and Retail Specialist Services) Ian Boyce presented the Award to Mr Kumar in the presence of Head of Third Party Banking Marc Oliver, Regional Manager (Business Banking) Richard Speir, Business Banking Manager Parvez Bhandari and other officials.
Global Finance is perhaps the only company of its type to win top mortgage awards from other top banks including ANZ and Westpac in the past years.
“Each of the companies behind the Awards won by our Company is known for high levels of integrity and honesty. We are therefore proud of having won the Awards given by them. We are of course always conscious of the fact that these were made possible only by our customers. They are of course the real judges of our quality of performance and standard of service,” he said.
Reaching to Customers
Geographic expansion comes as a part of growth but Mr Kumar has thus far resisted the temptation to branch out operations.
However, the increasing number of customers from various parts of Auckland and the fast changing lifestyle in the country’s largest city has prompted him to reach out to customers and add to their convenience.
Indian Newslink can now reveal that he has just finalised the purchase of a building in Henderson, West Auckland to open the first branch of Global Finance outside its headquarters in Mangere, South Auckland.
“We are nothing without our customers. They are our bosses and direct our path. We are duty bound to serve them unconditionally,” he said.
That of course does not mean that Global Finance would compromise its high level of integrity, honesty, transparency and accountability – qualities that have been the founding principles of the Company since its inception in May 1999.
Behind every document and working module is a highly secure environment complimented by sophisticated computer technology and software specially written for the company by IT experts.
Industrious Team
No company has ever grown without a professionally qualified and highly motivated staff. Mr Kumar has always acknowledged that he has groomed a ‘family of financial advisors, administrative, accounting and marketing experts who strive hard to ensure that Global Finance remains focused on growth through service.
The Company today boasts of a compliment of 25 staff, including two former bankers who advise him on mortgage and insurance matters.
The next phase of growth would perhaps be more exciting and history in the making.
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Photo Caption:
- Ajay Kumar with the Deloitte Fast50 Award
- Ajay Kumar with the officials of ASB Bank
