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Indian community cautioned against four money transfer scams

The average loss was $6467.22 last year (Getty Images)

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Wellington, February 8, 2022

Over the past two years, New Zealand has witnessed a growing number of financial scams which have impacted customers across the country.

In fact, data from shows that Kiwis lost $5 million to scammers in just three months in 2021.

WorldRemit, a leading global payments company, has identified the top four money transfer scams occurring in 2021 that Indian-New Zealander residents, especially those new to the country, should look out for.

Four Scams

The four scams include email scams such as taxation scams where scammers are impersonating the ATO, online dating scams where scammers can play on emotional triggers to get you to send money, online shopping scams such as overpayment scams where scammers ask you to ‘refund’ an overpayment before you realise the credit card has been stolen or a payment receipt is fake, and Facebook impersonation scams including money flipping scams that promise quick money if you invest.

David Dry, Director, Regional Compliance, WorldRemit

WorldRemit Director, Regional Compliance APAC David Dry said that the Company takes online security very seriously and is aware of many of the tricks and techniques behind some of the most popular scams.

“We want to educate our Indian-New Zealanders on what scams look like so that residents can understand what to avoid and stay vigilant to protect themselves. Always double-check who is asking you to send money, and if you are not comfortable with the transaction, don’t pursue it. Also avoid using third-party intermediaries, or agents who offer to make transactions on your behalf, and if you need to transfer money overseas, once you have checked the recipient, use a trusted money transfer service like WorldRemit to ensure that your money does arrive in time.”

Mr Dry shared top tips to avoid these four popular money transfer scams.

Tips for avoiding email scams: Don’t click on links or open attachments in an unsolicited email. Check the sender’s email address matches the website address of the organisation it says it’s from. Be wary if the email doesn’t use your name and says something like “Dear customer.” Avoid emails with a sense of urgency, asking you to act immediately. Beware of emails with poor grammar and spelling mistakes. Never share personally identifiable information with someone who has contacted you unsolicited. This includes banking and credit card information, your birth date, and Social Security/ Social Insurance numbers. Keep your devices updated with antivirus software to protect yourself from any malware.

Tips to avoid online dating scams: Don’t trust those asking for you to share money, gifts or your bank account/credit card details. Use social media channels and online to see whether their dating profile is consistent with their other online profiles. As a general rule, we advise that you shouldn’t send money to someone unless you have met them in person or via video.

Tips for avoiding online shopping scams:  Make sure that the website has ‘https’ in the URL (the extra ‘s’ is for ‘secure’) and a small lock icon on the address bar. Even then, the site could be unreliable.  Read reviews about the quality of the merchandise, and make sure you’re not buying cheap and/or counterfeit goods. Check on the website for a clear refund policy and method of contact should you have a customer query. The website should not include an option to use an IMT to make the payment.

Tips for avoiding impersonation scams: Don’t accept friend requests from people you don’t know and have never met. Don’t share your password with others. When logging in, use two-factor authentication. Avoid connecting to public and free Wi-Fi networks. Keep your browser and apps updated. Add a layer of security and use proactive cybersecurity software.

About WorldRemit

We are a leading global payments company and, along with Sendwave, part of Zepz, a group powering two global payments brands.

We disrupted an industry previously dominated by offline legacy players by taking international money transfers online – making them safer, faster and lower-cost.

We currently send from 50 countries to recipients in 130 countries, operate in more than 5,000 money transfer corridors worldwide and employ over 1,200 people globally.

On the sending side, WorldRemit is 100% digital (cashless), increasing convenience and enhancing security. For those receiving money, the company offers a wide range of options including bank deposit, cash collection, mobile airtime top-up and mobile money.

Backed by Accel, TCV and Leapfrog – WorldRemit’s headquarters are in London, United Kingdom with regional offices in the United States, Poland, Canada, Australia, Hong Kong, Singapore, Malaysia, the Philippines, South Africa, Somaliland, Uganda, Kenya, Rwanda, Tanzania, Zimbabwe and Belgium.

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