This Award recognises a successful professional services business, which exceeds customer expectations.
The Finalists were:
1. D’Mello Chartered Accountants
2. Global Financial Services
3. New Zealand Career College
The Winner: Global Financial Services
Judges’ Comments:
Global Financial Services provides highly professional customer focused services for insurance, mortgages, and financial restructuring.
An attribute of the business is a well developed CRM system. Yhis is a key differentiator as the Company has an impressive understanding of customers’ needs.
Customer satisfaction and service are at the forefront of this operation, and there is a huge pride in the business. Customer feedback discussions are held each week to stay in touch with the customer base.
MBA students survey customers on an annual basis.
Ajay Kumar of Global Financial Services after winning the Award (Picture by Anas Khan)
