A prominent social and community worker has won an award for customer service in the banking industry, less than three years after she entered the field.
Kiwi Bank honoured Neelam Choudary for her ‘outstanding performance in customer service and for maintaining the highest KPI last year.
She received the Award at a function held at Hotel Ridges in Auckland City last month.
Mrs Choudary works for the Botany Central branch of Kiwi Bank as Mortgage Manager & Banking Consultant.
According to a statement issued by the Bank, she was selected from a pool of highly talented Kiwibank personnel.
“The selection process was based on talent, commitment, tenure, dedication to the community and expert advice.”
Mrs Choudary said she is committed to helping clients and providing them advice on the on the financial products and the right mortgage that they can trust.
“Working in the banking sector allows me to have a positive impact on customers’ financial management. It is very important that we restore customer confidence by complying with the Financial Management Act 2008 especially after the global financial crisis and collapse of numerous private financial institutions.
“My role also allows me to have healthy conversation with customers on savings culture and promote financial literacy,” she said.
It is a privilege to work for a state-owned enterprise, where profits are kept in the country and reinvested among the communities.
Photo:
Neelam Choudary receiving her Award from Store Network General Manager Jon Andrews as Head of Sales (Northern Region) Robyn Dalzell looks on
