Travel and tourism is a multibillion-dollar industry, ranked as a top income earner in many countries around the world. Cheaper air, sea and land transport fares, expansion of the airline, hotel and other related sectors have encouraged people to travel.
The world is full of exotic destinations, many of them unknown and untapped.
People from the subcontinent, be they from India, Fiji, Pakistan, Bangladesh, Sri Lanka or Nepal or the Middle East, have become great travellers, trotting the world for business or pleasure.
New Zealanders are no exception. Apart from travelling for that veritable OE (overseas experience) or business, we Kiwis love adventure and sports and as we look elsewhere, the world awaits to visit our shores and behold the breathtaking sites, partake in adventure tourism and take in our expansive cuisine.
You could be an expert in geography and a globetrotter with years of experience in travelling, yet the first point of contact for your business or leisure journey would be your favourite travel agent.
The Internet may bring a wealth of information about airline tickets, hotel accommodation, car hire and tours, with online bookings possible with a click of a button on the computer, but the importance of a good and efficient travel agent will never diminish.
Panworld Travel Mangere
That indeed is the secret of success of Panworld Travel Mangere, arguably the most popular travel agency for travellers to the Sub-Continent and increasingly to Australia, Europe, US, Canada, the Middle East and the South Pacific.
Panworld Travel Mangere Director Nimesh Kumar Amin believes that although unhealthy practices abound, customers will always understand and patronise the company that delivers more than what it promises, standing by them in times of emergency and need.
“We have grown with our customers, providing them with a comprehensive range of products and services. They are aware that either a phone call or a visit to our office in Mangere will enable them to obtain trouble-free service leading to their trouble-free travel,” he said.
Mr Amin credited the impressive growth of his Agency to his professional and highly motivated staff, who would travel an extra mile to ensure the comfort and convenience of the travelling public.
“They are masters of their trade with a wealth of experience. They understand the needs of customers and design travel and tour packages to suit their budget. They do not leave anything to chance and endeavour to add maximum value to customers, the airlines and other trading partners,” he said.
Global network
As a member of the International Air Transport Association (IATA), Travel Agents Association of New Zealand (TAANZ) and a number of other national and international organisations, Panworld Travel Mangere has established a global network of airline companies, hotels and accommodation providers, travel and tour operators, car hire companies and a host of others to guarantee round-the-clock, round-the-world service.
“This is a challenging profession. We believe in honesty, transparency and accountability to our customers and business associates. Such a commitment encourages us to take our profession seriously and strive to achieve customer satisfaction. Nothing gives us greater pleasure and feeling of success than a patron telling us that we made a world of difference to their travel,” he said.
Panworld Travel Mangere is the Sponsor of the Indian Newslink Sir Anand Satyanand Lecture scheduled to be held on Monday, July 4, 2011 at Stamford Plaza Hotel, Auckland from 630 pm. For reservation and tickets, call (09) 5336377. Email: editor@indiannewslink.co.nz
