Henry and Susan Han
Auckland, September 15, 2024
LINK Business’s Henry and Susan Han have a track record of success, with personal experience in business ownership they are skilled and take great care in supporting business owners transition out of their business, while maximising their return on their investment.
Tyra Liu, the former owner of The Coffee Club Sylvia Park, is a testament to Henry and Susan’s outstanding approach. For Tyra, the process of selling her business wasn’t just about closing a deal; it was about entrusting her investment to professionals who truly understood her journey. She turned to Henry and Susan upon a glowing recommendation from a friend, a decision she reflects on with great satisfaction.
“I turned to LINK Business because it came highly recommended by my friends,” shared Tyra.
Having immigrated from China in 1997, Henry and Susan Han began their own business ownership journey in New Zealand by running a café and lunch bar. This direct experience in the hospitality industry gave them unique insights into the challenges and opportunities Tyra faced as the owner of The Coffee Club Sylvia Park. Their personal understanding of what it takes to manage and eventually sell a business was invaluable in guiding Tyra through the process.
Tyra’s decision to work with Henry and Susan was more than just a business transaction. It was built on trust—a key element in any successful broker-client relationship. Tyra’s confidence in Henry and Susan grew throughout the process as she experienced their hands-on, knowledgeable approach.
“Henry and Susan conducted the sale with great professionalism and were both extremely communicative and transparent throughout.”
By keeping Tyra informed at every step of the sale, Henry and Susan not only earned her trust but also empowered her with the knowledge needed to make strategic decisions. This transparency, paired with their industry knowledge, ensured that Tyra felt confident and supported, resulting in a smooth and successful sale.
Henry and Susan’s commitment to clear communication was the key aspect of their approach, to working with Tyra. They ensured that she understood every step of the sale, from preparing the business for the market to negotiating with potential buyers. Their transparent approach made the entire process less stressful and more manageable.
“Working with Henry and Susan was wonderful; everything was clear and ran smoothly.”
This clarity and professionalism made a significant difference, ensuring that Tyra felt comfortable and in control of the sale. Henry and Susan’s ability to build strong, trust-based relationships with their clients is a key factor in their success as brokers. Their dual approach—combining Henry’s disciplined and structured business sense with Susan’s enthusiasm and deep understanding of small business owners’ goals—makes them a strong team.
Henry’s meticulous attention to detail and methodical approach to business, rooted in principles he developed during his career in China, brings a level of precision to every transaction. This is complemented by Susan’s passion and dedication to helping small business owners realise their dreams and goals.
Henry and Susan’s unique combination of skills allows them to deliver exceptional service to their clients. The positive power of Henry and Susan’s styles as brokers also enabled Tyra to successfully navigate the complexities of selling her business while feeling supported and well-informed every step of the way. As a broker pair, Henry and Susan’s ability to balance the emotional and practical aspects of business sales is what makes them stand out.
“Henry and Susan supported me throughout the sale and their professional guidance made all the difference.”
When it comes to the sale of a business you have invested in and worked hard to build and grow, it is crucial to work with brokers who are dedicated to helping you navigate through the sales process and the challenges that can arise with it with transparency and confidence.
Henry and Susan didn’t just help Tyra sell The Coffee Club Sylvia Park—they helped her sell it for the price she wanted, an accomplishment that speaks volumes about their negotiation skills and deep understanding of market dynamics.
“Henry and Susan were able to get the price we wanted for our business, so I am very happy.”
The ability to secure the right price for a business is a critical aspect of a broker’s role, and Henry and Susan delivered this result for Tyra through strategic planning, clear communication, and a deep commitment to her success.
If you’re considering selling your business and want expert care, look no further than Henry and Susan Han at LINK Business. Their empathetic, hands-on approach ensures that clients not only navigate the sales process smoothly but also feel confident and supported at every step.
With Henry and Susan’s deep knowledge, commitment to excellence, and personal touch, they are the brokers you can trust to guide you through a successful business sale.
