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Auckland, May 31, 2025
No limit on callouts, for you, your car (or whoever is driving yours) and no extra form-filling – just great value car insurance with a side of AMI Roadside Rescue.
AMI has set a new service standard for customers by including free, nationwide AMI Roadside Rescue in its AMI Comprehensive Car Insurance policies. The new service will be available for all new Comprehensive Car insurance customers at sign-up or activated automatically for existing customers at their policy renewal.
Dean MacGregor, AMI Executive General Manager Supply Chain and Hub Services says: “As a leading insurer, we want to be there for New Zealanders in their time of need. We are committed to making things easy for our customers – whether that is deploying our AMI HomeHub teams to assist immediately following a natural hazard event, getting vehicles repaired, serviced and back out on the road sooner through our AMI MotorHubs, for a jump start, a tow after a breakdown, or to make a quick tyre change via our nationwide AMI Roadside Rescue network – we are dedicated to being there to get our customers back on their feet as quickly as possible.
“Our customers tell us they are not interested in loads of form filling, extra ‘membership fees’ and discounts for services they are never going to use. They just want access to fast, exceptional roadside rescue, where and when they need it.”
AMI Roadside ‘Rescue Road’ keeping an eye on holiday highway traffic.
Service during long weekends
To celebrate this announcement, AMI Roadside Rescue will be operating New Zealand’s first ‘AMI Rescue Road’ for drivers travelling popular holiday highways this King’s Birthday and Matariki long weekends. This means that AMI Roadside Rescue will provide free roadside services for all drivers (regardless of whether they are AMI customers or not) who may require help during the journey along a popular stretch of the holiday highway.
This long weekend, the first Rescue Road will be active from 5 pm, Friday 30 May to 6 am, Tuesday 3 June, along parts of State Highway 7 and State Highway 7A A) from Waipara to Hanmer Springs. This service will be complemented by AMI Driver Reviver roadside rest-stop at the Hurunui Rest Area from 11 am to 4 pm on Monday 2 June.
AMI Driver Reviver roadside rest stops encourage drivers to take a break when travelling long distances. Run by AMI’s community risk team, these are held in partnership with local district councils, Fire and Emergency New Zealand, New Zealand Police, Hato Hone St John and other community organisations.
About AMI
AMI has been looking out for New Zealanders for almost 100 years and is part of IAG New Zealand, the largest general insurer in the country. IAG New Zealand also trades under the State, NZI, NAC, Lumley and Lantern brands, and provides the general insurance products sold by ASB, BNZ, Westpac and The Co-operative Bank. IAG New Zealand employs over 4000 people, holds relationships with one in every two New Zealand households, and insures over $1.07 trillion of commercial and domestic assets.
AMI goes beyond insurance, offering several adjacent services to get customers back on their feet faster following their claims. AMI MotorHub has sites in Auckland, Hamilton, Wellington, Christchurch and Queenstown, with specialist teams delivering vehicle repair, maintenance and recovery services, as well as improved customer satisfaction (NPS). AMI HomeHub, operates in Auckland, Hamilton, Tauranga and Christchurch, and brings together quality tradespeople, claims assessors and project coordinators, for simple, speedy home repairs. AMI Roadside Rescue provides award-winning roadside service nationwide and is now available for free to all AMI Comprehensive Car insurance customers.
For assistance, please contact: IAG NZ Corporate Communications at 027-4059335; Email: media@iag.co.nz
